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SIA apologises to the affected customers for this and we will review our procedures to avoid a recurrence,” the spokesman said.

“We recognise that the customers could have been allowed to leave the aircraft earlier. However, the fault persisted “throughout the evening”, leading to the cancellation. The spokesman explained that passengers were made to remain on board as the engineers tried to rectify the technical issues to facilitate a quicker departure if the issues could be resolved. “All affected customers were rebooked on other flights (on Thursday) and have since departed Shanghai.” “Customers disembarked the aircraft at 12.30am and hotel accommodation was arranged,” said the spokesman.

Passengers on board were served meals and refreshments, and ground staff were also present to assist passengers, said the spokesman, who added that the flight was subsequently cancelled as more time was required to fix the issues. For safety reasons, the ground power had to be disabled while the checks were going on.” The spokesman added: “The aircraft returned to the bay and engineers were brought on-site to try to rectify the issue. In response to queries from The Straits Times, an SIA spokesman said the Airbus A380 had encountered technical issues while it was still on the ground in Shanghai. Singapore Airlines Flight SQ833 was scheduled to leave Shanghai Pudong International Airport at 4.50pm on Wednesday and arrive in Singapore at around 10.20pm. SINGAPORE: Passengers on board a flight bound for Singapore from Shanghai on Wednesday were stuck in the plane for nearly eight hours due to a technical fault.